“Scheduled Home Delivery Problem” E-mail Scam – Here’s what to watch for

Just in time for the holidays is yet another email scam. Here’s what to be on the lookout for:

You get an email purportedly from Walmart, Costco, or some other large retailer. The subject line is something intended to fool you into thinking there is a delivery problem with something you may have ordered or a gift that’s coming to you. The subject line is something like “Scheduled Home Delivery Problem” or “Express Delivery Failure”.

The message may have the company logo and an ‘order’ number and has links to check out the order and also to fill out a form to give updated shipping info. Clicking either link infects your computer with malware designed to steal your accounts, passwords, and other sensitive data.

The giveaways that it’s bogus? The message isn’t personally addressed to you (it’s a ‘Sir/Madam’ or ‘Dear Customer’ format’), the language is poor English, there’s a threat (‘you will get your money back but 17% will be deducted’ for some reason), and if you hover over the links without clicking, you’ll see that they resolve to addresses that have nothing to do with the merchant.

So warn your users and remember to stop and think before clicking!


Author: Glenn Mores

President & CEO MicroData